Polityka prywatności

Privacy Policy

Last Updated: August 10, 2026

At Hypnose København, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our air purifier products, contact us, or use our services.

1. Business Information

The data controller responsible for processing your personal information is:

Business Name: Hypnose København
CVR Number: 41859741
Business Type: Enkeltmandsvirksomhed (Sole Proprietorship)

Registered Address:
C/O Christina Bech Godskesen
Hellestedvej 13
2700 Brønshøj
Denmark

Responsible Person:
Christina Bech Godskesen Andersen

Customer Service Email:
a01025835476@gmail.com

2. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

This may include:

Full name
Email address
Telephone number
Billing address
Shipping address
Order information
Customer service communication

Payment Information

When you make a purchase, payment information is processed securely by third-party payment providers.

We do not store complete payment card details on our own systems.

Device and Website Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website interaction data
Pages visited
Referral sources
Cookie identifiers

This information helps us improve website performance and customer experience.

3. How We Collect Information

We may collect information through:

Information you provide when placing an order
Customer service communication
Website browsing activity
Cookies and similar technologies
Payment providers
Shipping providers
Analytics and advertising tools

4. How We Use Your Information

We use personal information for the following purposes:

Processing Orders

We use your information to:

Process purchases
Confirm orders
Arrange shipping
Provide delivery updates
Process returns and refunds
Provide customer support

Customer Service

We use your information to:

Answer questions
Handle complaints
Assist with product issues
Provide order-related support

Website Improvement

We may use information to:

Improve website functionality
Analyze customer behavior
Improve product offerings
Prevent fraud and security issues

Marketing and Advertising

Where permitted by law, we may use information to:

Send promotional communications
Measure advertising effectiveness
Understand customer preferences
Improve advertising campaigns

You may unsubscribe from marketing communications at any time.

5. Legal Basis for Processing Personal Data

If you are located in the European Economic Area (EEA), we process personal information based on:

Contract Performance

To process orders, payments, shipping, returns, and customer requests.

Legal Obligations

To comply with accounting, tax, and legal requirements.

Legitimate Interests

To protect our business, prevent fraud, improve services, and maintain website security.

Consent

Where required, we process information based on your consent, such as certain cookies and marketing communications.

You may withdraw your consent at any time.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your shopping experience.

Cookies may be used for:

Website functionality
Shopping cart operation
Security purposes
Analytics
Advertising measurement
Customer preferences

Where required by applicable law, non-essential cookies will only be used after obtaining your consent.

You can manage cookie preferences through your browser settings or available cookie settings on our website.

7. Shopify and Third-Party Services

Our online store is powered by Shopify.

Shopify may process customer information necessary to:

Operate our online store
Process orders
Support payments
Maintain website functionality

We may also use third-party providers, including:

Payment processors
Shipping providers
Email service providers
Analytics providers
Advertising platforms
Fraud prevention services

These providers only receive information necessary to provide their services.

8. Google Advertising and Analytics

Where enabled, we may use services such as:

Google Analytics
Google Ads
Google Tag Manager

These services may collect information such as:

Device information
Website activity
Advertising identifiers
Conversion information

This helps us measure advertising performance and improve customer experience.

Where legally required, these technologies will only operate after obtaining appropriate consent.

9. Sharing of Personal Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business, including:

Payment providers
Shipping companies
Website hosting providers
Shopify
Analytics providers
Advertising service providers

We may also disclose information when required by law or to protect our legal rights.

10. Data Security

We use reasonable technical and organizational measures to protect personal information from:

Unauthorized access
Loss
Misuse
Alteration
Disclosure

However, no online transmission or storage system can guarantee complete security.

11. Data Retention

We keep personal information only for as long as necessary for:

Processing orders
Providing customer service
Meeting legal obligations
Resolving disputes
Preventing fraud

When information is no longer required, it will be deleted or anonymized where appropriate.

12. Your Privacy Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to certain processing
Request data portability
Withdraw consent
Submit a complaint to a relevant data protection authority

To exercise your rights, contact:

Email:
a01025835476@gmail.com

We may request verification of your identity before processing certain requests.

13. Children's Privacy

Our website and products are intended for general consumers.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us improperly, please contact us.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of external websites.

We recommend reviewing third-party privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to:

Changes in our services
Changes in legal requirements
Changes in technology
Changes in business operations

The updated version will always be published on this page with the revised date.

16. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Hypnose København

CVR Number: 41859741

Address:
C/O Christina Bech Godskesen
Hellestedvej 13
2700 Brønshøj
Denmark