Polityka wysyłki

Shipping Policy

Last Updated: August 10, 2026

This Shipping Policy explains how orders are processed, shipped, and delivered from our online store.

1. Store Operator

This online store is operated by:

Business Name: Hypnose København
CVR Number: 41859741
Business Type: Sole Proprietorship
Registered Address:
C/O Christina Bech Godskesen
Hellestedvej 13
2700 Brønshøj
Denmark

Customer Service Email: a01025835476@gmail.com

Our store offers air purifier products and related consumer goods.

2. Order Processing Time

Orders are usually processed within 1–3 business days after order confirmation.

Processing time may vary during weekends, public holidays, peak seasons, or when additional order verification is required.

Business days are Monday to Friday, excluding public holidays.

3. Estimated Delivery Time

After an order has been processed and shipped, the estimated transit time is usually 9–18 business days, depending on the destination country, carrier service, customs clearance, local delivery conditions, and public holidays.

The delivery timeframe shown on this page is an estimated timeframe only. Actual delivery times may vary due to factors outside our control, including but not limited to:

  • Carrier delays
  • Customs inspection
  • Weather conditions
  • Public holidays
  • Local delivery restrictions
  • Incorrect or incomplete shipping information provided by the customer

We do not state or imply a fixed delivery date. Delivery times may vary depending on the actual shipping route and local delivery conditions.

4. Shipping Cost

We offer free standard shipping.

Standard Shipping Cost: €0 / Free Shipping

Customers will not be charged additional shipping fees at checkout unless such fees are clearly displayed before payment.

5. Delivery Areas

We currently ship to selected European countries.

Delivery availability, estimated transit time, and available shipping methods may vary depending on the destination country.

6. Shipping Method

Orders are shipped using standard shipping services selected according to the destination country and available carrier routes.

The carrier may vary depending on the delivery address, product availability, logistics route, and local delivery service.

7. Order Tracking

Once your order has been shipped, tracking information may be sent to the email address provided at checkout when tracking is available.

Tracking updates may take several business days to appear after the package has been handed over to the carrier.

If you have not received tracking information or need help with your order, please contact us at:

a01025835476@gmail.com

8. Customs, Duties and Taxes

For international orders, customs checks or local import procedures may affect the final delivery time.

Any applicable duties, taxes, or import charges will be handled according to the destination country’s rules and the information displayed at checkout.

If additional information is required by customs or the carrier, customers may need to provide the requested information to complete the delivery process.

9. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order cannot be delivered due to incorrect or incomplete shipping details, please contact us as soon as possible at:

a01025835476@gmail.com

We will assist where possible, but delivery changes may not be available after the order has already been shipped.

10. Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at:

a01025835476@gmail.com

Please include your order number and the email address used when placing the order.

We will review the order status and provide available tracking or delivery information.

11. Product Availability

Air purifier products are subject to stock availability.

If an item becomes unavailable after an order is placed, we will contact the customer by email and provide available options, such as waiting for restock, replacing the item, or cancelling the order.

12. Contact Us

For questions about shipping, delivery, tracking, or order status, please contact us:

Customer Service Email: a01025835476@gmail.com

Business Name: Hypnose København
CVR Number: 41859741
Registered Address: C/O Christina Bech Godskesen, Hellestedvej 13, 2700 Brønshøj, Denmark